GOAL Tool Features
THE CORE OF THE GOAL TOOL is a state-of-the-art, computerized market research calling technique. This proven technology achieves the levels required by pipeline safety regulation at a fraction of the cost and time of other solutions, such as mailed questionnaires or live agents. Through static questions, the survey measures the performance of your utility’s safety awareness plan, compared over the years and nationally, while customizable questions let you focus on specific issues of importance to your utility.
Programs are customized to determine the specific calling universe and other unique requirements for your survey. Blue Otter’s team has developed efficient and cost-effective solutions to: